support
collecting/cancelling a payment
Last Updated: August 18, 2025Collecting and cancelling payments is simple with register by ability business. After adding items to the cart, select “Pay”. Customers can pay by Cash, Credit, and Account. You are able to split payments between the three methods. You are able to remove a payment method by clicking the red trashcan symbol next to it. Once...
when to update
Last Updated: August 18, 2025Periodic updates will occur to register by ability business. These updates are important to ensure seamless and easy use of register. The best time to update is before you start making sales. If there is a new update you will see “New Update” highlighted in red at the top right after logging in. Simply select...
navigation bar
Last Updated: December 2, 2025Primary Navigation Bar The Primary Navigation Bar in register by ability business is your main access point to essential tools and pages within the application. It is located in the top right of the screen. Checkout Menu Dropdown Logout Button Tip: Log out when away from the register or after a shift to protect customer...
checkout area
Last Updated: July 31, 2025Overview of the checkout area The Checkout Area in register by ability business is the central workspace where items are added during a sale, prices are displayed, and payment is processed. It is divided into three key sections: Each section plays a crucial role in ensuring a fast, clear, and efficient checkout experience. 1. Checkout...
submitting bug reports
Last Updated: July 31, 2025Overview The Bug Report Icon 🐞 enables users to quickly report unexpected behavior, system errors, or adverse issues encountered while using the register by ability business point of sale system. This tool ensures technical support is notified quickly and efficiently, helping maintain a smooth and reliable experience. Where to Find the Bug Report Icon The...
supported POS hardware
Last Updated: December 1, 2025Our philosophy about POS hardware At Ability Business, we believe reliable hardware is the foundation of a smooth checkout experience. To help you get started quickly and confidently, we’ve curated a list of high-quality, compatible register hardware that works seamlessly with register by ability business. These devices are selected for durability, ease of setup, and...
register release notes
Last Updated: April 7, 2026Discover what’s new in register by ability business and stay informed on the latest releases, improvements, and new features. Version 1.7.0 April 7, 2026 New Features Improvements Version 1.6.3 March 12th, 2026 Improvements Version 1.6.2 March 11th, 2026 Improvements Version 1.6.1 March 9th, 2026 Improvements Version 1.6.0 March 3rd, 2026 New Features Wiki Article: Improvements...
processing returns
Last Updated: November 10, 2025After clicking “Start Return” you will now be on the “Please confirm The Items To Return” screen. Confirm Items to Return Note: If you selected the wrong receipt you can select the “Back To Search” to take you back to the Select Receipt screen. Finalizing the Return At the top of the screen you will...
using the action button
Last Updated: July 31, 2025In the bottom left corner there is an “Actions button”. Clicking this will cause the tab to open up with 5 options. Edit Transactions In the “Edit Transactions” screen you can select the sales date and the customer associated with the transaction. Apply Discount In the “Apply Discount” screen you can preselect the % discounts...
item search bar
Last Updated: July 31, 2025Overview The Item Search Bar in register allows users to quickly locate and select items available for sale. This tool enhances transaction speed and accuracy by enabling searches for products by name or keyword. Where to Find It The Item Search Bar is located on the right side of the checkout screen, directly above the...