support
customer account balances & taking payments on account
Last Updated: December 8, 2025Hey there, it’s Reggie! Ready to help you keep customer accounts tidy and up-to-date. With register’s new Customer Account Balance and Take Payment on Account features, you can view what customers owe and accept payments toward their balance right from the POS. No extra systems, no extra steps. Let’s walk through how to turn it...
setting up Stripe Reader
Last Updated: November 19, 2025Overview: A Step-by-Step Workflow for Activating Payment Processing with register Stripe is the credit card processor used with register by ability business for secure, real-time payments. Before you can start accepting in-person card payments, you’ll need to create a Stripe account and order a compatible PIN pad. Once the device arrives, a register onboarding specialist...
recommended computer specifications
Last Updated: October 16, 2025recommended POS computer specifications To help you get the best performance from register by ability business, we’ve developed a set of computer specifications outlining both minimum requirements and recommended setups. These guidelines are set to help ensure smooth operation of the POS system while keeping in mind that your business computer may also handle other...
labels for register, a printing guide
Last Updated: October 14, 2025Zebra Label Printer Setup & Labels for register by ability business Printing Guide This guide will walk you through: Part 1: Installing Zebra Label Printer Driver (Skip this part if already installed) Step 1: Download the Driver Step 2: Install the Driver 5. Follow the on-screen steps to finish driver installation. Step 3: Test the...
customer selection field
Last Updated: August 20, 2025Customer Selection Field in register by ability business Where to Find It The Customer Selection Field is located underneath the primary navigation bar in the top right area of the checkout register screen. Features and Functions Use the searchable field to find our customer. Tip: Use partial entries like “Jon” or “555” to search faster....
top left systems bar
Last Updated: August 18, 2025File Exit: Closes and shuts down register. View Reload: Reloads register. It will clear any transaction in progress. Help About: Shows which version of register you are using, the work station, and if register is up to date. Update: Check for Updates will make sure you are running the latest version of register. Advanced: Reset...
line item options
Last Updated: August 18, 2025With register by ability business editing line items during check out is simple and easy. When selecting an item that is in the cart you will be able to adjust the quantity, add a discount, or simply remove the item completely. You can also manually change the sales price by selecting “Qty/Price/Discount”. Once you adjust...
item search
Last Updated: December 2, 2025If you are in need to search for an item you can do so using the “Search Item” bar. Begin by typing the name or the barcode number. You can set the barcode or add a searchable field value in the item’s settings in register. How to add a barcode or searchable field value:
use and edit customers
Last Updated: August 18, 2025Utilizing the customer feature in register by ability business is simple and easy. Use the Manage Data drop down and select “Customers” to view your customer list. You can search for a specific customer using the search bar. To add a new customer select “Add New Customer”. Enter the customer’s information. You can add their...
top right navigation bar
Last Updated: August 18, 2025Manage Data Items: By selecting items under Manage Data you will be able to view all your items. When you select an item you will be able to see detailed information regarding the item. You also can add the item to your Quick Pick list by enabling “Quick Pick Item”. Customers: By selecting Customers you...
collecting/cancelling a payment
Last Updated: August 18, 2025Collecting and cancelling payments is simple with register by ability business. After adding items to the cart, select “Pay”. Customers can pay by Cash, Credit, and Account. You are able to split payments between the three methods. You are able to remove a payment method by clicking the red trashcan symbol next to it. Once...
when to update
Last Updated: August 18, 2025Periodic updates will occur to register by ability business. These updates are important to ensure seamless and easy use of register. The best time to update is before you start making sales. If there is a new update you will see “New Update” highlighted in red at the top right after logging in. Simply select...
navigation bar
Last Updated: December 2, 2025Primary Navigation Bar The Primary Navigation Bar in register by ability business is your main access point to essential tools and pages within the application. It is located in the top right of the screen. Checkout Menu Dropdown Logout Button Tip: Log out when away from the register or after a shift to protect customer...
checkout area
Last Updated: July 31, 2025Overview of the checkout area The Checkout Area in register by ability business is the central workspace where items are added during a sale, prices are displayed, and payment is processed. It is divided into three key sections: Each section plays a crucial role in ensuring a fast, clear, and efficient checkout experience. 1. Checkout...
submitting bug reports
Last Updated: July 31, 2025Overview The Bug Report Icon 🐞 enables users to quickly report unexpected behavior, system errors, or adverse issues encountered while using the register by ability business point of sale system. This tool ensures technical support is notified quickly and efficiently, helping maintain a smooth and reliable experience. Where to Find the Bug Report Icon The...
supported POS hardware
Last Updated: December 1, 2025Our philosophy about POS hardware At Ability Business, we believe reliable hardware is the foundation of a smooth checkout experience. To help you get started quickly and confidently, we’ve curated a list of high-quality, compatible register hardware that works seamlessly with register by ability business. These devices are selected for durability, ease of setup, and...
register release notes
Last Updated: May 6, 2026Discover what’s new in register by ability business and stay informed on the latest releases, improvements, and new features. Version 1.8.0 May 5, 2026 New Features Improvements Version 1.7.0 April 7, 2026 New Features Improvements Version 1.6.3 March 12th, 2026 Improvements Version 1.6.2 March 11th, 2026 Improvements Version 1.6.1 March 9th, 2026 Improvements Version 1.6.0...
processing returns
Last Updated: November 10, 2025After clicking “Start Return” you will now be on the “Please confirm The Items To Return” screen. Confirm Items to Return Note: If you selected the wrong receipt you can select the “Back To Search” to take you back to the Select Receipt screen. Finalizing the Return At the top of the screen you will...
using the action button
Last Updated: July 31, 2025In the bottom left corner there is an “Actions button”. Clicking this will cause the tab to open up with 5 options. Edit Transactions In the “Edit Transactions” screen you can select the sales date and the customer associated with the transaction. Apply Discount In the “Apply Discount” screen you can preselect the % discounts...
item search bar
Last Updated: July 31, 2025Overview The Item Search Bar in register allows users to quickly locate and select items available for sale. This tool enhances transaction speed and accuracy by enabling searches for products by name or keyword. Where to Find It The Item Search Bar is located on the right side of the checkout screen, directly above the...
action button panel
Last Updated: July 31, 2025📋 Overview The Action Button Panel in register by ability business is a compact drop-up menu that provides quick access to important cart-level operations. This panel enhances workflow efficiency by grouping all secondary cart actions into a single menu. 📍 Location The Action Button Panel is located beneath the cart item list on the bottom...
ringing up a sale
Last Updated: November 10, 2025Ringing up a sale with register by ability business is simple and easy. Note: You are able to split payments between cash, credit, and account.
top system bar
Last Updated: July 31, 2025Top System Bar in register by ability business The top system bar in the register app provides quick access to essential features and settings. It includes the System Menus File, View, and Help, as well as the Trial Banner (if applicable). System Menus The system menus appear at the upper-left corner of the screen. These...