support
customer account balances & taking payments on account
Last Updated: December 8, 2025Hey there, it’s Reggie! Ready to help you keep customer accounts tidy and up-to-date. With register’s new Customer Account Balance and Take Payment on Account features, you can view what customers owe and accept payments toward their balance right from the POS. No extra systems, no extra steps. Let’s walk through how to turn it...
setting up Stripe Reader
Last Updated: November 19, 2025Overview: A Step-by-Step Workflow for Activating Payment Processing with register Stripe is the credit card processor used with register by ability business for secure, real-time payments. Before you can start accepting in-person card payments, you’ll need to create a Stripe account and order a compatible PIN pad. Once the device arrives, a register onboarding specialist...
recommended computer specifications
Last Updated: October 16, 2025recommended POS computer specifications To help you get the best performance from register by ability business, we’ve developed a set of computer specifications outlining both minimum requirements and recommended setups. These guidelines are set to help ensure smooth operation of the POS system while keeping in mind that your business computer may also handle other...
top left systems bar
Last Updated: August 18, 2025File Exit: Closes and shuts down register. View Reload: Reloads register. It will clear any transaction in progress. Help About: Shows which version of register you are using, the work station, and if register is up to date. Update: Check for Updates will make sure you are running the latest version of register. Advanced: Reset...
line item options
Last Updated: August 18, 2025With register by ability business editing line items during check out is simple and easy. When selecting an item that is in the cart you will be able to adjust the quantity, add a discount, or simply remove the item completely. You can also manually change the sales price by selecting “Qty/Price/Discount”. Once you adjust...
item search
Last Updated: December 2, 2025If you are in need to search for an item you can do so using the “Search Item” bar. Begin by typing the name or the barcode number. You can set the barcode or add a searchable field value in the item’s settings in register. How to add a barcode or searchable field value:
use and edit customers
Last Updated: August 18, 2025Utilizing the customer feature in register by ability business is simple and easy. Use the Manage Data drop down and select “Customers” to view your customer list. You can search for a specific customer using the search bar. To add a new customer select “Add New Customer”. Enter the customer’s information. You can add their...
top right navigation bar
Last Updated: August 18, 2025Manage Data Items: By selecting items under Manage Data you will be able to view all your items. When you select an item you will be able to see detailed information regarding the item. You also can add the item to your Quick Pick list by enabling “Quick Pick Item”. Customers: By selecting Customers you...
collecting/cancelling a payment
Last Updated: August 18, 2025Collecting and cancelling payments is simple with register by ability business. After adding items to the cart, select “Pay”. Customers can pay by Cash, Credit, and Account. You are able to split payments between the three methods. You are able to remove a payment method by clicking the red trashcan symbol next to it. Once...
when to update
Last Updated: August 18, 2025Periodic updates will occur to register by ability business. These updates are important to ensure seamless and easy use of register. The best time to update is before you start making sales. If there is a new update you will see “New Update” highlighted in red at the top right after logging in. Simply select...