Understanding the Top Menu Bar in register POS #
The top menu bar in register POS provides access to workstation controls, application information, updates, and troubleshooting tools. Knowing what each option does can help you manage your workstation and resolve basic issues.
The menu includes File, View, and Help. Some options are used for everyday tasks, while others should only be used when troubleshooting or when instructed by Ability Business Support.
File #
The File menu contains the option to exit register POS.
Exit: Closes register POS and shuts down the application. Before exiting, make sure you have completed any transactions in progress.
View #
The View menu provides an option to reload register POS.
Reload: Reloads the register application. Reloading will clear any transaction currently in progress, so make sure you have completed or otherwise addressed the transaction before selecting this option.
Help #
The Help menu provides information about your register workstation, application updates, and troubleshooting tools.
About: Displays information about the version of register POS installed, the workstation you are using, and whether register is up to date. This information can be helpful when contacting Ability Business Support.
Update: Select Check for Updates to check whether a newer version of register POS is available. Keeping register up to date helps ensure you have access to the latest available improvements and fixes.
Advanced: The Reset All Workstation Data option completely deletes data from the current workstation.
Use extreme caution: Resetting workstation data can result in permanent data loss. Do not use this option as a routine troubleshooting step. Contact Ability Business Support for guidance before proceeding.
View Local Logging: Displays the logs for the current register workstation. These logs can help with troubleshooting and may be requested by Ability Business Support when investigating an issue.
Important Reminders #
- Complete any transaction in progress before exiting or reloading register POS.
- Check the installed version and update status when troubleshooting an issue.
- Do not select Reset All Workstation Data unless you understand the consequences and have received appropriate guidance.
- If you experience an issue you cannot resolve, contact Ability Business Support and provide the workstation and version information shown under Help > About.
