estimate and workflow

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estimate and workflow

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What is an Estimate? #

An Estimate is a document that outlines products or services for a customer before a final sale or invoice is created.  The Estimate can be used as a placeholder for a sales order, work order, or layaway.  The Estimate does not deplete inventory until the items are sold.

Access Estimates in register by ability business #

Helpful tips when accessing estimates:

  1. To access the Estimate List navigate to Menu – Estimates
  2. To convert a transaction on the checkout screen to an Estimate select the Actions button – Make this transaction an Estimate

Screen functions on the Estimate List page #

Easily view the list of estimates; search; query by Accepted, Pending, Converted, Closed, or Rejected; and select by customer. 

FieldNote
New EstimateLocated in the upper right hand corner. Easily create a new estimate right from the Estimate List.
Estimate Number SearchEnter the Estimate Number to search for a specific document. 
Select CustomerStart typing a first or last name to narrow the selection.  You can also search by phone number and email.  A queried list of Estimates will display.  Select the one you want to view.   
Clear CustomerWhen a customer is selected, a red Clear Customer button will appear.  To cancel the query, select the red button. 
Filter by StatusUsing the dropdown, select the status names that you want to filter.  Choose one or multiple.  To remove the status filter, select the x.

To view an Estimate, hover and select by clicking. This will open the Estimate for review, modify, and make changes. 

Create an Estimate #

  1. From the checkout screen, select the Actions button located in the lower left corner. 
  2. Select Make this transaction an estimate.
  3. Add the items.
  4. Select the customer.
  5. Select Finalize Estimate.  Enter details about the Estimate
FieldNote
Expiration DateThe date by which a customer must accept the estimate before the offer is no longer valid. 
Workflow:  If an estimate passes this date, manually update its status to “Closed”.
Due DateThe date by which you expect the customer to accept the estimate, often used for tracking follow-ups.
Estimate StatusIndicates the current stage of the estimate.
PendingThe initial state, sent to or waiting for approval from the customer.
AcceptedThe customer has agreed to the estimate, and it can be converted to an invoice.
ConvertedThe Estimate has been converted to a sales transaction.
ClosedThe estimate is no longer valid.
RejectedThe customer has declined the estimate.
  1. Select Save.

Note:  Depending on your workflow, you can start the Estimate on the checkout screen and then select the Action button to Make this transaction an estimate. 

Edit and update Estimates #

You can add or remove items, update dates, change the status as well as Sell from the Estimate, Print/View Receipt, and review the audit log.  

  1. Go to Menu – Estimates
  2. Select the Estimate 
  3. Decide next steps:
Edit EstimateSell From EstimatePrint/View EstimateReview Audit Log

To Edit Estimate #

  1. Go to Menu – Estimates
  2. Select the Estimate 
  3. Select the Edit Estimate button.
  4. Make the necessary changes & Save.
  5. Print/View Estimate or start a New Sale

Sell From Estimate #

  1. Go to Menu – Estimates
  2. Select the Estimate
  3. Select the Sell From Estimate button
  4. Select all items or enter the quantity you have available to sell*
  5. Select Continue takes you to the checkout Screen
  6. Complete the sale

*When you sell ALL items, the status is changed to accepted.

Note:  The cashier can add additional items to the receipt.

Print/View Receipt Estimate #

View and/or print the estimate.

Review Audit Log #

Review the audit log for estimate changes including the event date, user, action, details.

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